NetCrunch Release Notes

Version 15.2.1

(May 16, 2025)

New Features & Improvements

• Alerts on Windows service installation and uninstallation Automatically triggers alerts when services are added or removed

• Cloud Data Email (Sensor) Monitors the flow of cloud-delivered data email services.

• Cloud Email Round-Trip Sensor Checks the full email delivery and return cycle in cloud services.

• Cloud Mailbox Sensor Provides insights into cloud mailbox availability and usage.

• Importing data from PRTG Enables importing sensors and configuration data from PRTG for faster onboarding.

• Migrating nodes to probe Helps move Atlas to a cloud-based NetCrunch installation by enabling node migration.

• NAKIVO Backup and Replication Sensor Adds support for monitoring NAKIVO backup tasks and results.

• OAuth2 support for Email Round-Trip sensor Enhances security for round-trip email testing with OAuth2 support.

• Support for Aruba switches (Physical Segments and 2 monitoring packs) Expands device compatibility with Aruba hardware, including monitoring packs.

• Support for regular expressions in filtering rules Improves flexibility when defining filtering rules. | #6662

Fixes

• critical 🚨 Adding a new node to an IP network causes a previously added widget to disappear. [MP0046]
• critical 🚨 Cannot complete login due to an incorrect username and password" issue displayed on ESX/VM engine with OK status. #6938
• critical 🚨 Disabling Physical Segment in one site disables it in all.
• critical 🚨 History hangs or is very slow when querying alert by parameters.
• critical 🚨 Windows service alerts are not always closed properly. [MJ0027]
• critical 🚨 Check Time and RTT performance trends for PING network service show values when Failure Rate is 100%. #6792
• major if map is unchecked from preferred pages, page tab header disappears. [MP0042]
• major (NetCrunch Service Auto-Restart) "Next restart on" date incorrectly updates when viewing settings. [MP0047]
• major Improve NetCrunch users password encoding to increase security.
• major Registry sensor error - can't add alert with specific condition.
• major Atlas scan: allow adding already discovered nodes after clicking stop while scanning.
• major The $ character in the password incorrectly interpreted by PowerShell in sensor. [MP0044]
• major Improve atlas loading error window - users did not understand or were afraid to proceed.
• major Missing user alert closing reason.
• major Telemetry alert triggers even when event condition is not met.
• major Share link not opening - user locked in User and Access Rights Manager in certain situation.
• major Some interfaces disappear from the list in SNMP View after autorefresh #7138

Version 15.1.1

(February 19, 2025)

Fixes

• critical 🚨 In certain situations statusDB could grow to hundreds of megabytes due to lack of proper cleanup. This could result in high memory usage and very long startup times.[#6590]
• critical 🚨 Non-root organization AD users can't log in to the desktop console.
• major Program could lost self signed certificate after upgrade from 14.1 to 15.0
• major Hyper-V checkpoint issue when host is in a language other than English [MP0037]
• major Email messages are not delivered to e-mail addresses containing certain characters (i.e. apostrophe). [MP0038]
• major User sessions are not cleared when the user closes the browser without logging out. [MP0040]
• major The script sensor doesn't work if the path contains a space. [MP0041]
• major Gaps in trend data can occur when a large number of metrics are monitored by a single sensor (i.e. 1000).
• minor [Node Status] Sensor availability widget incorrectly calculated availability percentage
• minor Incorrect resolution set to 'ignored' after clicking close button.
• minor Changing Operating System monitor via template didn't work as expected

Version 15.1.0

(December 11, 2024)

New Features & Improvements

• Extending information about SSL error Program now displays error code that allows to explain the type of the SSL related error

• Hyper-V virtual machine checkpoints monitoring adds new monitoring packs and the list of checkpoints in virtual machines view

• IIS Application Pool sensor allows monitoring IIS application pool parameters

• Interfaces sorting in Interfaces View is more intuitive now

• New "number" conversion allows to display the exact number

• Process Group Summary allows monitoring also child processes and selecting easily multiple processes from the list

• Process Sensor Improvements The sensor allows selecting the process using parameters or matching the process command line with a regex.

• Restore or delete atlas when it cannot be loaded due to loading error

• Support for incoming webhooks with Workflows for Microsoft Teams.

Fixes

• major Added missing move operation for networks in Atlas Tree to organize networks in folders [#6362]
• major After using `Atlas Upgrade` function, some views can be missing
• major WMI monitoring engine connection error even if `Check` result in monitor is OK [6349]
• major Point widget changed size changed incorrectly by resize
• major SNMPv3 notify profiles don't work, traps are not decoded in NetCrunch [#5456]
• major Missing description of closing alert in notification list
• major In alert action the filter can't be disable - the changes is not saved
• major Some program license wrongly did not allow editing monitoring packs [#6234]
• major Interface Schema changes aren't saved. [MP0032]
• major Can't upgrade atlas containing Printer sensor with custom SNMP profile [#6267]
• major After upgrade web server is not working properly and needs to be restarted. Sending messages doesn't work.
• major NC node subnet prefix is set to /8 when IP address on NC machine is set manually [#6294]
• major Fixed F5 Local traffic manager monitoring pack rule for host memory usage [MJ0026]
• major SMSEagle alerting action removes "+" from the mobile number [#6278]
• major Using options `Save As PDF` in print dialog crashes desktop console
• major Printer sensor doesn't work with HP LaserJet printer [#6079]
• major After importing Atlas to another machine $Extended.NetCrunchServer parameter has not beed updated in alerting message formats [MP0030]
• major Sometimes, the removal of the OS monitor doesn't remove the monitoring packs [#6483]
• minor Interface issue number shows all issues instead of issues of a given view
• minor After disabling node monitoring status dashboard should show false alert bells in sensors

Version 15.0.4

(October 03, 2024)

Fixes

• critical 🚨 User with administrative access right couldn't open desktop console [MP0029]
• critical 🚨 30 day trial license registration was not possible
• major Report from current view couldn't be created
• major Routing Map could show nodes other than routers (i.e printers) #6042

Version 15.0.2

(September 26, 2024)

Fixes

• major Upgrade policies of old atlases was not working
• major After atlas upgrade all map icons have been lost
• major If atlas contains multiple sites then name of `Local - NetCrunch Server` site was overriden

Version 15.0.1

(September 25, 2024)

New Features & Improvements

• Adaptive topology map scaling - hides unreadable elements as elements become smaller

• Alert History Histogram has tooltip to show summary value at given point in time

• Atlas Upgrade option allows the upgrade of old Atlases with the latest monitoring packs and pre-defined views.

• Automated Screens are available in desktop console now

• Automated screens allows selecting which node view and alert view to display

• Connection Cloud allows opening multiple tabs where each tab can be connected to a different server

• Device Config Sensor allows to override model prompt regex

• Embedd shared view into another website using local server or connection cloud

• Experimental OTLP support allows to send data from OTLP clients to telemetry node (metrics and events are supported)

• Forced password change for web console users

• Group active alerts by simply enabling the group box and dragging the desired column

• IPTools support additional 2 ciphers for SNMP v3

• Integration Webhooks can be received through NetCrunch connection cloud

• Interfaces allow to monitor errors and discards and collect these metrics by default

• Monitoring Pack: Active Directory signs of compromise This Monitoring Pack lists the events you should monitor in your environment, as recommended in "Monitoring Active Directory for Signs of Security Breach."

• Monitoring Pack: Distributed File System Replication Monitors the Windows event log for specific DFSR warnings and errors, and collects performance and capacity data of namespaces and replicated folders.

• Multi-Factor Authorization You can force users to use MFA when they log in to the Web console, either locally or through the cloud.

• Multi-selection in search results operations to be performed on multiple nodes found

• Network Topology section replaces Physical Segments and now includes the routing map along with the physical connection map in the same place

• New Desktop Console replaces old Admin Console and can be used by users with any access rights

• Node Status Displays node hardware information

• Node Status includes SNMP system and description now

• Node Tags allow better grouping, filtering and searching

• Node attachments allow you to store any documents or pictures related to the node

• Notes with attachments

• OS monitors trigger connection error & authentication error alerts by default

• Oracle Table Space sensors allows monitoring usage of tablespaces

• Priortized Notifications - ability to filter notifications upon node importance

• Receiver (aka External Events) message text can be copied to the clipboard now

• Resampling pictures uploaded to Graphical Data View storage to avoid heavy images.

• Reset Column option is now available in active alerts grid view

• Restart NetCrunch from console Allows restarting NetCrunch server service from the console

• SNMP new columns include description, contact and SNMP version inf profile column

• Shared views feature allows sharing of graphical data views with and without a password

• Telemetry Node allows receiving counters, status objects and events locally or through the cloud using NTLP or OTLP protocols

• Windows Processes display `CPU time` column

Fixes

• We removed ability to create more than one Network Atlas
• You can import another Network Atlas only after deleting the current one and if the Atlas is not loaded
• critical 🚨 Security vulnerability - allows unauthorized users to execute certain APIs
• critical 🚨 Default system access profiles and users could be modified or deleted by admin
• critical 🚨 Security vulnerability - probe access tokens are not properly encoded in the xml file
• critical 🚨 Security vulnerability - possible elevation of access by logged in non admin user
• critical 🚨 Security vulnerability - It is possible to access NetCrunch from a local server machine with a hard-coded user account
• critical 🚨 Security vulnerability - possible access to internal NetCrunch data by a user who is not an administrator
• critical 🚨 User could change password even if the profile option denies it
• major Every server restart caused a database check, now it's only once a day.
• major Routing map did not show Internet connection in certain case
• major In access profiles, newly added view has access to view and nodes assigned by default now
• major In web console Atlas tree filtering was not available
• major Receiver issues due change in sensor name [#3169]
• major In web console clicking on a atlas view without access permission (i.e. folder) breaks console
• major With over 500 SNMP nodes monitored every minute counters could have same values for about 5 checks [#4562]
• major Graphical data views are not displayed for users outside the root organization
• major An incorrect API key name string was displayed after reopening the window.
• major Error 'Authentication Failed' on HP ProCurve switches after the upgrade. [#5058]
• major Custom interface monitoring scheme resets after upgrade from previous versions [MP0028]
• major Remote Probe not licensed after upgrade from NC 13 [#3169]
• minor Several fixes for undo in graphical data views
• minor Missing test button when setting some sensors in templates
• minor Active alert tiles disappear when the window is too small.
• minor When the window was small, active alert tiles disappeared.
• minor Status dashboard tile dragging issue when view scrolled down.
• minor Missing search field in web console software view
• minor Undo operation doesn't restore geo location position
• minor The Data Receiver sensor wrongly appears as unconfigured.
• minor Min/Max points of graphs sometimes show at the wrong position
• minor Default HTML email - Unnecessary tags in message headers [MJ0023]

Version 14.2.2

(August 13, 2024)

Fixes

• major Error after upgrade from earlier version (11,12,13)
• major General folder missing from left panel in SNMP views [#5734]
• major SNMP Views - problem with converting a number from an octet string.
• major SNMP performance issues causing timeouts
• minor Misleading error message regarding SSL-based network services.

Version 14.2.0

(June 24, 2024)

New Features & Improvements

• Dependency by Composite Status allows using composite status node as monitoring dependency node

• EOL Report Allow list of end of life state in a single place

• Local EOL data NetCrunch can read EOL (End-of-life) information from a file on server

• Override EOL You can override EOL dates for specific nodes

• Upgrade NodeJS to 20.14.0 which includes latest security updates

• [AI] Explain the Alert feature allows to learn why condition is monitored and eventually how to fix it

Fixes

• major Long atlas loading and console hangs after atlas import from NC 12 [MP0022]
• major In node monitoring settings, `prevent false DOWN` option had opposite state & description
• major No data displayed in "Graph" widget when custom SNMP counters are used [#5496]
• major [REST API] Get request doesn't return custom node fields.
• major Sensor status expires before the end of the retention time on Rest Receiver node. [MP0023]
• major Physical Segments/Layer 2 wrong connections on Extreme Switches [#5454]
• major Alerts that are triggered by VCenter alarms not closed automatically [MP0024]
• minor Can't change composite status node organization.
• minor Adding one inventory sensor adds the another two senssor and then none of them can be be removed. [MP0025]
• minor Missing information about active support for VM/ESXi.

Version 14.1.1

(May 13, 2024)

Fixes

• critical 🚨 Regression - many important fixes from version 14.0.3 have been lost
• critical 🚨 Changes in the Text Expressions window were not saved
• critical 🚨 Changes in the Parsing Expressions window were not saved
• critical 🚨 Changes in the IP network map can negatively affect the style of all physical segment maps.
• major Syslog message in Shift-JIS encoding was decoded incorrectly

Version 14.1.0

(April 23, 2024)

New Features & Improvements

• Isolated nodes Physical segment maps now show disconnected switches to indicate that a switch is missing.

• New Device Type NetCrunch recognizes now Windows Server 2025

• Routing Map/ VPN connections NetCrunch now sees connections between networks connected with VPN previously being isolated islands.

• Web Console UX Improvement New pop-up window frames are easy to drag and resize, and have a Windows 11 look and feel.

Fixes

• critical 🚨 Data Receiver Sensor doesn't work.
• critical 🚨 Integrations and sensors (Web page & Basic HTTP) don't work over proxy.
• major Fixed missing scrollbar in Common Alerts tab that prevented access to some items [MP0018]
• major Fixed incorrect display of images with Japanese file names in graphical data views [MP0019]
• major [Event Details] Missing closing reason when selecting from the 'Resolved' or 'Ignored' dropdown values.
• major [User & Access Rights Manager] Wrong API key name is displayed after reopening the window.
• major No filtering in the bottom panel of the Flow Analytics window. Bottom panel shows global data instead.
• major NCCLI hangs when the atlas is not loaded
• major Fix dragging on dashboards when the view is scrolled down
• major Cannot add node with DNS name starting with digit
• major Fixed 'Data Parser' PythonRequester.exe which caused timeout on other sensors after running Python script with infinite loop.
• major Fixed lost "Data Format" in Data Receiver sensor settings after upgrading from v13 to v14 [MJ0021]
• major Fixed syslog message encoding format change (Shift-JIS/UTF-8)
• major Fixed missing traffic data in the physical segments view when template-based interface identification is enabled on the switch.
• major Fixed "Authentication Failed" error in device configuration sensors (HP-Procurve) after upgrading from NC 13 to NC 14
• major Fixed an issue that caused e-mail notifications to display incorrectly when angle brackets were used in the text. [MP0017]
• major Fixed SNMP monitor counters showing the same values for 4-6 consecutive checks when monitoring was overloaded.
• major Fixed inconsistent interfaces number shown in Overview, Interfaces and Licensing State [MJ0018]
• major Fixed status widgets that displayed gray instead of green color for OK status [MJ0017]
• minor Web console menu doesn't show alert item like desktop console
• minor Undo does not work when restoring geo location in graphical data views
• minor Multiple values are not handled properly for geolocation field in node setting properties tab.
• minor Web Access - missing counter history button on the Performance tab of the Node Status window

Version 14.0.3

(February 29, 2024)

New Features & Improvements

• 150+ New MIBs Precompiled

• 2000+ new symbols Expand your visualization options with a fresh library of Azure, AWS, Google, and VMware symbols.

• 3,000+ new icons Choose from a vast selection of icons with distinct styles (solid, regular, light, thin) and 7 background shapes.

• Ability to add caption to icons, symbols, shapes & pictures and defined the caption position and background

• Add multiple graphs at once Ability to add multiple charts with few clicks for enhanced data visualization.

• Add multiple nodes in Graphical Data Views Easily add multiple nodes at once in Graphical Data views.

• Atlas View creation simplified Build custom Atlas Views effortlessly with the new wizard, including a quick mode option (ctrl+click).

• Auto zoom option in Graphical Data View Maintain a consistent view by preventing automatic zooming in panels.

• Automatic data format detection In sensors that need parsing external data (i.e., HTTP REST), NetCrunch can intelligently identify data formats for seamless sensor setup.

• Connection line flow animation Connection lines now have new animations.

• Customizable node status policy Define your own conditions for node status changes, ensuring accurate reflection of network health.

• Customize rectangles Each corner can be individually rounded.

• Data Receiver replaces Generic Agent and the protocol now allows the removal of the counter value

• Desktop Console Significant performance Improvements

• Detailed interface view Visualize VLAN and port mapping information directly in any Node Group view.

• Disable Monitoring operation has two modes now Suspend mode - for short pauses without closing alerts or deactivate mode for decommissioning or more extended monitoring breaks with closing active alerts.

• End-of-Life monitoring Stay informed about approaching device end-of-life dates for Windows and ESXi systems.

• Enhanced gauge widget with graph You can combine gauges and graph elements for richer visualizations.

• Expanded VMware monitoring Trigger alerts on VM flag changes, monitor alarms by default

• Expanded activity log coverage for configuration changes Now, activity log records include updates for alerting scripts, backup configuration, rediscovery, email server settings, GSM configuration, NC service auto-restarts, probe configuration, HTTP proxy settings, connection profiles, and node state policy profile changes, providing comprehensive oversight of system modifications.

• Export node grid views Share valuable data insights by exporting node grid views to CSV format.

• Gauge & bar widget enhancements Display threshold ranges, notify state change with flash animation.

• Geographic location integration Add nodes locations and visualize them on Google Maps for intuitive network insights.

• Graphical Data Views editor improvements Copy & paste for data source. Copy for series. Ability to select all connected elements.

• Grid view updates Enjoy updated grid views with more filterable fields and multi-value filtering capabilities.

• Improved search Find what you need faster with better search result ranking.

• Invert pictures for dark theme Pictures have options to be automatically inverted for dark theme (smart inversion with color preservation)

• Light and dark theme options for Graphical Data displays Themed color palette enhances aesthetics and consistency across views. New views are now themed by default, providing a cohesive visual presentation out of the box.

• Link widget status reference to another widget Ability to set a status reference to another widget for streamlined monitoring and data visualization

• MAC address enhancements View the NIC producer name when displaying MAC addresses for additional context.

• Manage user profile in Web Console Manage your user profile and settings directly within the web console.

• Map tab is back Node group views can have maps now - these views always include all node icons from the view.

• More conscious alert actions Enabling alert restriction now requires deliberate confirmation.

• Multiple Graphc improvements in Graphical Data Views - Enjoy enhancements like hiding axes, setting min/max values, per-series scaling, unit per-series conversion, tooltip grouping, negating series, zero-based, or auto zoom Y.

• New Bandwidth sensor Accurately track and analyze network bandwidth usage.

• New Graphical Data View Types Geo maps featuring geographic contour maps and coordinate-based point location alongside 150+ geographic maps with country and region data. Additionally, maps are now easily positionable and scalable within the viewport.

• New bar widget options allows utilize stripes and thick bar styles.

• New connection line types Add visual interest with zigzag, spring, and slanted lines.

• Node Alert History Enhancements View 100 recent alerts by default for quicker troubleshooting and filter by a sensor or monitoring pack.

• Node settings wizard improvements Indicate the best way to monitor the node in a few steps.

• Nodes tab default view changed to "Health & Status"

• Notes moved to node status window Access your notes conveniently within the node status window.

• Physical segments and interface monitoring via probes Gain visibility into physical network segments and interfaces directly through probes.

• Picture management Organize pictures in folders (document, shared, public)

• Print & save as PDF Share your visualizations by printing or saving them as PDF files.

• Program Wide Dark Mode Support Enjoy a sleek, eye-friendly dark theme across the platform, including dashboards and diagrams.

• Redesigned node status window The improved Node Status Window gives a more comprehensive overview of node health.

• Rescan the functionality is back.

• Resizable widgets Widgets that were previously only scalable can now be resized.

• Revamped setting windows make program setup easier

• Save trend viewer options Options are now stored in the user profile for enhanced customization.

• Search for any connected device In a top search, you can find where any device is connected by searching by MAC address even if it's not in the Atlas.

• Security Update to NodeJs 20.11.1

• Sensor data is always available Access stored data (configuration, software) for sensors even if the node is down.

• Sensor duplication Create multiple sensors with ease by duplication and changing parameters that differ.

• Shape, icon, symbol, and picture actions Link them to other atlas views or web pages.

• Shapes and icons enhancements Utilize default style with predefined colors for different states, enhancing visual clarity and consistency.

• Streamlined node monitoring settings and properties Manage your monitoring settings with greater ease thanks to intuitive improvements.

• Test button for OS monitor setup Test any Windows, Linux, macOS, BSD, or Solaris monitor within its configuration window.

• Trend viewer with advanced features Weakly heatmap chart for spotting trends over time. Delta bars for visualizing ongoing changes in trends. Percentile lines (99.9, 95, 90) for identifying statistical outliers.

• Updated config sensor profiles Monitor a broader range of devices with 48 updated and 19 new configuration profiles.

• Value panel widget new options Add the ability to display graphs and set the color for value or the background.

• Value, gauge & bar widget change indicators Widgets allow us to visualize the direction of the change with arrows.

• Web page sensor refinement Exclude specific resources from web page monitoring, focusing on critical elements.

• Widget size uniform - make the size of multiple widgets uniform with one click.

Fixes

• major Issue with Basic HTTP sensor alert closure [MJ0007]
• major Adjusted "Access" permission for web access to prevent disabling monitoring on a node. [RM0009]
• major Cloud connection Issue for AD-linked users via web access. [RM0012]
• major GrafCrunch issue resolved: List of nodes now loads properly. [RM0028]
• major Issue triggering "SSL Certificate Changed" alert post-upgrade from NC 12 to NC 13. [RM0007]
• major GrafCrunch: Incompatibility with node variable queries in version 12. [MD0022]
• major Connectivity issue with probes in language versions. [MP0002]
• major Issue with sensors not saving in templates. [MP0003]
• major Restricted user permissions now reflect correct node alerts in atlas via console notifications. [RM0010]
• major "Win32 Error: Access is denied" in WMI sensors on NC server node operating in a workgroup. [MP0015]
• major Remove display of unused/unavailable Windows hardware, hotfix, and software sensors from overview dashboard. [RM0013]
• major Added timeout option for Hyper-V sensor to address random timeout errors on monitoring engines. [RM0025]
• major Email notification subject now displays ">" and "<" characters correctly. [MP0007]
• major Freshservice integration restored. Updated API version implemented. [RM0021]
• major Increased socket utilization on NC server machine due to IPMI sensors. [RM0018]
• major Device config - Fortinet FortiGate error
• major Fortinet switches are not displayed in physical segments view.
• major Device config sensor issue on Extreme Network switches. [RM0011]

Version 13.0.9

(November 14, 2023)

Fixes

• critical 🚨 Can't execute "Run Windows Program" action
• major Probe disconnection issue
• major Can't update probe from a previous version
• major AWS Alarm sensor list only first 50 alarms [MP0016]
• major WMI Sensor - Access denied when running in workgroup mode
• major Dynamic Node Group View settings not saved in specific scenario
• minor Atlas tree view filter not saved [MP0009]
• minor Fortinet switches not displayed in Physical Segments View

Version 13.0.8

(October 02, 2023)

Fixes

• major Desktop console crashes after using "Exclude nodes" button in new Dynamic Views folder.
• major Parameters missing in event details [MJ003]
• major Allow set timeout for Hyper-V monitoring
• major SSL Certifcate sensor error "Certificate authority is invalid" despite adding root certificate to NetCrunch [MJ0002]
• major NetCrunch doesn't show web message data sent from browser [MP0011]
• major Message format encoding error if message contains `>` or `<` characters [MP007]
• major Freshservice integration not working [RM0021]
• major Alert rule imported from Monitoring Pack overrides rules in previous Monitoring Packs [MJ0001]
• major Automated screen scenario not saved after editing
• major Actions not triggered when a action restrictions set to atlas folder [MJ0006]
• major Can't add Monitoring Packs with ESXi events to ESXi Node [MP0012]
• major Can't connect to NC Server remotely in an isolated network [RM0026]
• minor Searchbox issues when adding alert or data collector
• minor Actions are not triggered for "Any Interface is UP" secondary alert [MJ0005]

Version 13.0.7

(July 20, 2023)

Fixes

• critical 🚨 IPMI sensors leak sockets in case of errors
• critical 🚨 SSL Certificate sensors leak memory which could lead to high memory utilization [RM0019]
• major It took long time to wait for data in Alerts/Analytics window
• major Sometimes historgram chart was empty in Alerts/History window
• major ConnectWise integration issue, NC ignores manually entered API Request URL (refers to ConnectWise on-prem only) [RM0020]
• major Data collector sections order not saved [RM0016]
• major Web Console - In node status interfaces the chart was invisible
• major Sessions do not expire causing inability to connect. [MP0006]

Version 13.0.6

(May 25, 2023)

Fixes

• critical 🚨 Wrong encryption key prevents program from accessing device configuration and hardware configuration data.

Version 13.0.5

(May 23, 2023)

Fixes

• critical 🚨 Can't load atlas after upgrade from NC 11 in Japanese edition [RM0017]
• major Can't login thruogh NetCrunch Connection Cloud if user name or password contains non letter characters
• major Notification window shows sometimes on top of other applications
• major Windows service alert doesn't close in certain situation [MP0004]
• major First attempt to generate Report from Current View doesn't work for the first time after console is opened.
• major Report Scheduling Scheme hour shifted depending on time zone [RM0015]
• major Email Data sensor can eat lot of memory if mailbox is too big
• major Sometimes, connection to vCenter could be lost and not restored properly
• major Can't define closing event in Alert Correlation

Version 13.0.4

(April 13, 2023)

Fixes

• critical 🚨 Mail notification doesn't work.
• critical 🚨 Flow Collector doesn't work in Japaneese version
• major User with limited node permissions could receives notifications to all nodes (regardless of access rights)
• major Duplicated Data Collectors in Performance Reports tab.
• major Template containing sensor is not applying these sensor to the node
• major Device Config sensor doesn't work on ExtremeNetwork switches
• major Process terminate button doesn't work

Version 13.0.3

(March 27, 2023)

Fixes

• critical 🚨 Console could not connect to server in localized version [MP0001]
• critical 🚨 Monitoring probe could not connect to localized version
• major Missing console notifications in Polish version
• major Console and probe connects properly to NetCrunc connection cloud in all language versions
• major Web console works properly through NetCrunch Connection Cloud in all language versions

Version 13.0.2

(March 02, 2023)

New Features & Improvements

• Language versions available

Fixes

• major Event rule for SNMP trap - value changed after saving
• major Security update to NodeJs 18.14.2
• major Many missing translations
• major Additional interfaces not counted properly in NetCrunch Server tab [RM0005]
• minor In Analytics view, custom event view couldn't be deleted

Version 13.0.1

(February 17, 2023)

Fixes

• critical 🚨 Monitoring ESXi through vCenter didn't work
• major Added support for OpenSSH 8
• major After upgrade from v11 NetCrunch could stop writing events to database until the server restart
• major Summary and Top chart dashboards experienced several tile dragging and reordering issues
• major Latest security updates for NodeJs, CEF and OpenSSL
• major GrafCrunch connection issues
• minor Various issues regarding graphical views
• minor The interface status window shows transfer in kilobytes while everywhere else it is in kilobits

Version 13.0.0

(February 07, 2023)

New Features & Improvements

• 30+ New Shape Widgets Including flow diagram shapes

• Add animations and transformations to pictures, text and symbols depending on reference object state

• Add shadow to pictures, symbols and text

• Added actions column in Active alerts and history to display summary of action execution.

• All SNMP Views can now be edited with YAML

• Allied Telesis switch is now supported by physical segments monitor

• Automated Full Screen supports active alerts view now

• Automatic Full Screen shows node icon views with grouping (similar to automatic maps in v11)

• CSV export of node grid data is back [MD0030]

• Camera Snapshot Image Is displayed in tooltip if widget is linked to image sensor object

• Check Button in sensor settings allows collecting sensor data on demand now

• Cisco ASA 5525 Flows are now supported

• Cisco symbols can be used to represent nodes

• Concurrent policy editing Multiple users can edit node settings and alerting policy at the same time now

• Connection Line Styles Added 4 New connection line styles including elbow, curved-elbow, arc and s-curve.

• Connection Lines Markers You can add markers to line such as arrow or circle

• Disable IP SLA You can now disable IP SLA monitor for a node if not needed

• Edge connections Now you can connect shapes on a Graphical Views using points on their edges

• Full support for Windows Server 2022 - NetCrunch can monitor and can be installed on latest Windows Server version

• Global search results support multiselection now

• Graphical Editor. Shows guideline to better resize and align elements

• IP SLA/NQA you can add operations to multiple devices at once (using multi selection)

• IP SLA/NQA Operations can be edited in multi-selection

• IP SLA/NQA object state can be linked to widgets on Graphical Views

• IP SLA/NQA status window has been redesigned and shows uptime for each operation now

• Interface Monitoring Schemas are now available from monitoring menu

• Link appearance of shapes, pictures, connections and texts with object state. Now, you can change visual properties of graphical elements depending on the reference object state (node, alert, interface, service, etc.)

• Locked Nodes in Physical Segments. When you move nodes in physical segments maps, they are automatically locked so the next layout refresh will not touch them

• NQA support for Huawei devices

• News articles added to top menu notifications to keep you up to date

• Node Icons grouping. The view allows grouping icons up to two levels now

• Node icons & tiles views support multi-selection now

• Nodes Software View Allows you to review summary changes in applications and hotfixes per each node

• Override Interface Speed for realistic bandwidth monitoring

• Physical Segments automatically selects best monitoring protocol supported by all your devices

• Physical Segments Map Layouts. The program now selects the best layout that fits your data. You can override it by selecting `Tree`, 'Start' or `Graph` layout

• REST API supports getting all IP SLA/NQA operations

• Refresh routing map automatically when NetCrunch detects new router or the node is removed from the Atlas

• Registry Sensor Allows monitoring changes to Windows registry keys and values

• Relevant toltip for IP SLA/NQA is displayed if widget is linked to IP SLA/NQA operation

• Routing Map Layouts. NetCrunch offers now two map layouts 'Network' and 'Graph'

• SSH Terminal is available in Web Console if the connection is secure (HTTPS)

• Sensor Monitoring Packs you can create Monitoring Packs for sensors now

• Sensor Object Tooltip NetCrunch display data of any sensor object in JSON format

• Sensor testing can update Sensor data if sensor is already configured and you run test without changing any parameters it will update sensor status and data

• Silent console install is now possible as it's in .msi format now

• Software Inventory View We added aggregated view of installed (Windows) Software and Hotfixes.

• Software Sensor allows monitoring installed Windows software and notify on it's changes

• Symbol Widget allows adding almost 300 classic Cisco icons now

• Tools Menu We added ability to open device web page, remote desktop or SSH from node menu

• Tooltip on history histograms shows number of events per each bar

• View Status Widget Allows linking to other Atlas view and has compact display mode now

• Windows Hotfix Sensor tracks all installed hotfixes on Windows machine and alerts on changes

• You can override subnet mask for a better node/network management

• ifAlias Column has been added to interface views (Interfaces & SNMP Views)

Fixes

• critical 🚨 Node properties in Web Console were not accessible
• critical 🚨 SNMPv3 profile passwords may be accidentally cleared when edited
• critical 🚨 Sensors can become disabled even after server restart due to the racing condition during server shutdown
• critical 🚨 GrafCrunch was not able to select nodes if there were thousands in the Atlas
• critical 🚨 Wrongly encoded console options could lead to NCServer service crash and restart
• critical 🚨 Network Service monitor for HTTP & HTTPS was sending empty header causing issues on web servers (IIS) [PM0001]
• critical 🚨 Cookie vulnerability. NetCrunch sets `Secure`, `HttpOnly` and `SameSite` cookie attributes to prevents cookie related attacks now
• major Web Page Sensor triggers now `page loading error` when receives 404 status code
• major When ading write section to SNMP it was set to v1 instead of v2c by default
• major In certains situation saving events could take seconds instead of milliseconds
• major SMTP server settings changes are applied until NetCrunch Service restart [TG0025]
• major Port status could be wrong until server restart if device port attachment changed
• major Default time ranges cannot be saved in the specific scenario [TG0027]
• major Alert regarding Windows Service not triggered in certain circumstances [TG0029]
• major Web Page Sensor page statistics counters better match a real web browser data
• major Sometimes task notification dropdown in top menu was not showing up
• major Import nodes from file was not importing node names
• major Printing from Performance Trends wasn't properly fit the chart on the page
• major NetCrunch doesn't send report to Admin user (versions affected v11, v12) [RM0004]
• major IP Tools creates new process each time it opens which hangs on exit causing high CPU usage
• major In event query editor dropdown didn't show for `in` operator
• major Time difference for Windows Event Log events [MD0021]
• major Web Page sensor should properly handle 404 status as a warning
• major Battery Widget was grayed out in a specific scenario [TG0016]
• major Graphical View conversion was not working properly in localized program versions
• major NetCrunch could realign physical segments maps when user was editing it
• major Only first column added to a custom view in Nodes tab was saved
• major Some reports in Reports could not be selected due to missing scrollbar
• major Sorting by IP address was not working properly
• major Monitoring Probe node could not be added to Graphical View
• major AV after editing the automatic Monitoring Pack in German version [MD0024]
• major Some elements on map could be missing after importing v11 atlas [TG0015]
• major Various fixes to Graphical Editor improving overall UX
• minor Fixed rendering issues in Firefox browser
• minor Physical segment view name can be changed now
• minor Folder view was displaying empty views regardless of Atlas tree filter settings
• minor Text is properly positioned inside shapes
• minor Active alerts view was not supporting folders
• minor Drawing of thick connection lines and shape borders was inconsistent
• minor Hardware Config sensor status is now displayed in the sensors group in node status overview
• minor Resizing shapes and picture was working properly when using bottom right corner
• minor Resizing elements in Graphical Views was moving element sometimes

Version 12.1.1

(July 23, 2022)

Fixes

• critical 🚨 Large Event Database could not be imported to version 12
• critical 🚨 Can't add anything to business status node
• critical 🚨 In certain condition console could crash on start

Version 12.1.0

(July 07, 2022)

New Features & Improvements

• Active Alerts view is customizable now [MD0017]

• Atlas View Status you can enable the displaying of status for any Atlas view, including IP Networks

• Customizable Physical Segments you can customize the layout of the physical segments' map

• Customizable Views in Node Tab You can customize and store node views

• Graphical Editor popup menu on the mouse right-click shows available options

• IP Tools 'Timeout' and 'Try Count' options were added to SNMP scanner

• Live Interface Status allows copying MAC address to the clipboard

• Monitoring Pack - Meinberg LANTIME (SNMP)

• Monitoring Pack - Atlantis ILIO (SNMP)

• Monitoring Pack - Kentix

• Monitoring Pack - Ruckus SmartZone (SNMP)

• Monitoring Pack - Ruckus ZoneDirector (SNMP)

• Monitoring Pack - Stormshield (SNMP)

• Node Icon widget has new options: clear/light text & clear/dark text

• Node Tiles View Allows sorting

• Password resetting issues were fixed

• Revamped Network Services Status The window shows status, response time and availability for each service

• SNMP config file SNMP engine parameters can be customized using `engine.cfg.yaml`

• Settings Menu - All settings are available from NetCrunch menu now

• Shape shadow new options allow to change the color and to center it

• Status Dashboard Sections of Active Alerts and Monitoring Issues are leading to relevant views

Fixes

• major After creating new Atlas some features were not available until console restart
• major Sometimes report generator was not closed, which could lead to system resource exhaustion
• major Microsoft 365 Service sensor was not working due to Microsoft API change [MD0018]
• major Unable to install program when no Internet connection [JK0001]
• major The scanner might hang when rescanning Local networks
• major 'Check Now' option was not working properly when a node was monitored by the probe
• major Service monitoring using SSL not working properly when monitored by the probe
• major SNMP Views fields were missing when trying to edit data
• major Flow Collector service not started after installation
• major Various upgrade issues
• major Scanning public address IP range was not working [TG0014]
• major SNMP Views editor has been replaced with a new YAML-based definition editor
• major Various UX issues
• major Backup could be incomplete. Missing SNMP Views, custom device profiles and custom pictures
• major Using a SNMP profile with a context could cause SNMP errors on other nodes
• major Sending retry packets was not working properly for SNMPv3
• major Search in web console was sometimes returning partial results
• major IP Networks custom maps not converted during an upgrade
• major Some views in SNMP Views could not be edited
• major Various licensing issues
• minor Drag&drop operation might not work in Monitoring Dependencies view
• minor Dragging dashboard tiles was not working properly
• minor Adding folders to Atlas Status dashboard was not possible
• minor Desktop console stability issues
• minor Search node by MAC address was not working
• minor Search not available when any Server Task was running at the same time
• minor Ordering in Atlas Tree not working properly
• minor Changing name of newly created custom folder/view in SNMP Views Editor was not working
• minor Deleted node was not removed from the Recent list in the Search field

Version 12.0.2

(May 24, 2022)

Fixes

• critical 🚨 Interface monitoring could stop working after upgrade due XML format errors in snmppp.cnt
• major Program couldn't' find the licence from previous version

Version 12.0.1

(May 19, 2022)

New Features & Improvements

• AWS Alarm Sensor allows keeping track of most important AWS alarms, and extends monitoring to warn about states like insufficient data

• AWS Auto Scaling Sensor tracks changes within Auto Scaling Group and observe multiple states of group instances

• AWS Cost Sensor monitors the use of budgets and estimated cost of using AWS services

• AWS EBS Sensor monitors EBS in terms of performance and resources used by a single EBS instance

• AWS EC2 Sensor monitors the network load, disk usage, and CPU utilization for each available EC2 instance resources

• AWS ELB Sensor allows monitoring the health of user's applications and their performance in real-time

• AWS ElastiCache Sensor offers insight into ElastiCache performance allowing settings triggers to take corrective action before performance issues occur

• AWS SQS Sensor monitors performance and workload parameters to avoid queue overload and spot large number of empty receives

• Audit Log/Activity saves the configuration activity of users in a separate encrypted database

• Azure API Management Services Sensor provides information on API metrics, such as Requests and Utilization to ensure its optimal performance

• Azure CosmosDB Sensor monitors service availability and alerts user when availability drops

• Azure Cost Sensor monitors the use of budgets and estimated cost of using Azure resources

• Azure Insights Components Resource Sensor monitors user's live applications by detecting performance anomalies along with providing analytics tools

• Azure Kubernetes Cluster Sensor allows collecting metrics for the managed Cluster notifying user e.g. when allocable memory is running out

• Azure Load Balancer Sensor helps to evenly distribute loads (incoming network traffic) across a group of backend resources or servers

• Azure Logic Apps Sensor allows you to monitor performance and behavior of the Microsoft Cloud technology called Azure Logic Apps

• Azure SQL DB Sensor allows monitoring performance and behavior of the databases managed in Azure SQL DB

• Azure Server Farm Sensor monitors Azure Server Farm resource, using Azure Monitor metrics

• Azure Service Bus Sensor allows monitoring the metrics of the cloud apps connected to the Service Bus namespace.

• Azure Storage Account Sensor detects potential service problems, monitors cost-related service usage, and observes key parameters of the service

• Azure Website Sensor monitors the usage and performance of the web applications that are deployed to the cloud with Azure Web Apps.

• Cloud Service Node allows monitoring of a single cloud service (Azure, Amazon AWS, Google, and other services)

• Dark mode implemented in a lot of windows like status, top charts, alerts, and nodes

• Device Config Management allows adding custom profiles in YAML along with a built-in editor

• Device Config Management allows monitoring and storing configuration changes for a variety of devices such as switches, routers, firewalls, and other

• Device Config Sensor allows monitoring and backup of device configuration using Telnet or SSH protocol

• Eltek (SNMP) checks battery, fan, and rectifier as well as gathers information about voltage, current, and temperature.

• Export Trends & Events allows exporting trends and events from NetCrunch using the NCCLI command-line utility

• Extended Discovery Exclusions allows setting exclusions for given address space and specifying exclusions by e.g. IP address

• GUDE Expert PDU Energy 8341-Series (SNMP) informs about environmental issues like possible condensation or temperature/humidity fluctuations

• Gitlab Cloud Sensor monitors the status of the latest build/job on a specific project in GitLab cloud repository

• Google Analytics Metrics Sensor monitors several metrics of a Google Analytics view using the Google Analytics Reporting API v4 and OAuth2

• Google Analytics Users and Sessions Sensor measures metrics related to users and sessions based Google Analytics Dashboard

• Google Drive Sensor monitors a Google Drive free storage and trash size using the Google API and OAuth2

• GrafCrunch upgraded to Grafana based on version 7.x

• Graphical Views are fully interactive and come with a new modern editor available in Desktop and Web Console

• HPE 3PAR StoreServ Sensor monitors state and utilization statistics of the storage objects

• Hardware View (Windows nodes) shows data from Windows machines such as the amount of memory, number/kind of CPUs, and storage information

• Hillstone Firewall (SNMP) monitors multiple metrics from Hillstone Firewall e.g. IPSec attacks count, online users, dropped packets.

• Hillstone Firewall - System (SNMP) alarms if something is wrong with HA, fan, or power supply, informs about memory, CPU, and active sessions usage

• Improved Access Profile management is no longer limited to 64 profiles

• Improved Active Alerts view provides Alert source column now

• Improved Automated Full Screen Views and moved to web console

• Improved Event Details window displays all types of operations related to a given alert

• Improved Event Details window visualizes precisely all kinds of thresholds

• Improved Trend Viewer - a new version allows using more types of charts and provides user with additional options to display min, max, and avg lines

• Interactive Graph Widgets - update automatically (according to data time interval). Users can easily open trend viewer or given node menu

• Interactive Widgets - all of the widgets are interactive and allow easily drilling down for the root cause analysis

• Interface Monitoring Remote Probe supports SNMP and interface monitoring now

• Limit Threshold collects values over a given period of time and notifies user if the limit is exceeded

• Microsoft 365 Service Status Sensor monitors the state of Microsoft 365 services and alerts you if some services are in a degraded or interrupted state

• Microsoft Cloud Applications- OneDrive Sensor monitors OneDrive storage usage using OneDrive API, and OAuth2 for authorization

• Monitoring Dependencies Manager allows to easily review all monitoring dependencies

• Monitoring Dependencies Manager enables dragging & dropping of its elements

• Monitoring Dependencies Manager supports probes and remote address spaces

• Monitoring Dependency is now possible to be rescanned

• Monitoring Pack - APC ATS (SNMP) monitors Input/Output frequency, voltage, current, and power. Alerts when there are problems with the power supply.

• Monitoring Pack - APC NetBotz Rack Monitor (SNMP) informs when any of multiple events occur, like smoke detection, temperature too high, and others.

• Monitoring Pack - AVG Antivirus

• Monitoring Pack - AVG Internet Security

• Monitoring Pack - Adaware Antivirus

• Monitoring Pack - Adaware Total Security

• Monitoring Pack - Asustor Disk (SNMP) monitors free space and disk temperature

• Monitoring Pack - Asustor System (SNMP) checks processor and memory utilization. Gathers information about system and CPU temperature, fan, and network

• Monitoring Pack - Asustor UPS (SNMP) monitors battery status, charge level, and voltage

• Monitoring Pack - Avast Premium Security

• Monitoring Pack - Axis Video (SNMP) alerts about failures and other undesirable events. Monitors also temperature.

• Monitoring Pack - BitDefender

• Monitoring Pack - BitDefender Parental Control

• Monitoring Pack - BullGuard Antivirus

• Monitoring Pack - BullGuard Internet Security

• Monitoring Pack - BullGuard Premium Protection

• Monitoring Pack - Carel (SNMP) monitors multiple metrics (e.g. temperatures, fans, humidity) and alarms when something is wrong.

• Monitoring Pack - Cisco UCS - PSU and Fan (SNMP) checks fan, fan module, and PSU statuses

• Monitoring Pack - Citrix Netscaler (SNMP) alerts if CPU/Memory usage is too high or there are too many server/client connections.

• Monitoring Pack - Comodo Antivirus and Internet Security

• Monitoring Pack - Comodo Endpoint Protection

• Monitoring Pack - ESET

• Monitoring Pack - Exchange 2016 monitors key Windows services and performance counters of the Mailbox multi-role server

• Monitoring Pack - F-Secure

• Monitoring Pack - G Data Antivirus

• Monitoring Pack - G Data Internet Security

• Monitoring Pack - G Data Total Security

• Monitoring Pack - Janitza monitors measurements of voltage, current and frequency, gathers data like active/reactive energy, real/reactive power

• Monitoring Pack - Kaspersky Endpoint Security

• Monitoring Pack - Kaspersky Home Products

• Monitoring Pack - Kaspersky Security Center

• Monitoring Pack - Kaspersky Small Office Security

• Monitoring Pack - Linux - CPU (SNMP) monitors CPU load.

• Monitoring Pack - Linux - Disk (SNMP) monitors disk utilization, swap available, volume free space, and physical disk I/O operations

• Monitoring Pack - Linux - Memory (SNMP) monitors system memory utilization.

• Monitoring Pack - Malwarebytes

• Monitoring Pack - McAfee Total Protection

• Monitoring Pack - Nasuni Filer - Statistics (SNMP) monitors transmitted and received bits/second, cache, and number of connected clients

• Monitoring Pack - Nasuni Filer - System Health (SNMP) monitors updates, license usage, temperature, errors from Power Supply, and RAID

• Monitoring Pack - Nasuni Filer - Volume (SNMP) informs about antivirus policy violations and state. Monitors also Volume state

• Monitoring Pack - Norton

• Monitoring Pack - Panda Dome

• Monitoring Pack - Pingdom

• Monitoring Pack - Ruckus - System Health (SNMP) alerts when memory usage or CPU utilization is high. Informs when services are disabled

• Monitoring Pack - Socomec Modulys UPS (SNMP) informs about environmental, battery, and UPS issues. Monitors also Input and Output phases.

• Monitoring Pack - Socomec UPS (SNMP) gathers data about Input/Output Current, Frequency, Voltage. Informs about battery problems.

• Monitoring Pack - Sophos Endpoint Protection

• Monitoring Pack - Sophos Home

• Monitoring Pack - Trend Micro

• Monitoring Pack - Tycon monitors voltages and currents on 4 on-board relays, the internal and external temperature of the device

• Monitoring Pack - VIPRE

• Monitoring Pack - Veritas Backup Exec Agent monitors key Veritas Backup Exec Agent Windows Services.

• Monitoring Pack - Veritas Backup Exec Events monitors specific Veritas Backup Exec Windows Event Log events.

• Monitoring Pack - Veritas Backup Exec Server monitors key Veritas Backup Exec Server Windows Services.

• Monitoring Pack - Veritas NetBackup Client monitors key Veritas NetBackup Exec Client Windows Services.

• Monitoring Pack - Veritas NetBackup Server monitors key Veritas Backup Exec Agent Windows Services.

• Monitoring Pack - Webroot SecureAnywhere

• Monitoring Pack - Windows Defender (2016-2019)

• Monitoring Pack - ZoneAlarm

• Monitoring Pack - eScan

• Monitoring Pack - pfSense (SNMP) collects statistics about firewall packet rates, alerts if the number of dropped packets is worrying

• Monitoring Probe can be used both remotely for monitoring isolated networks and as additional monitoring engines for the NetCrunch server

• Monitoring Targets allows finding all related monitors in one place and creating a new node if necessary

• NetApp ONTAP Sensor monitors the health and performance of NetApp storage components

• NetApp SANtricity Sensor collects various performance metrics and checks e.g. the current status of Storage Polls, Volumes, Controllers, Drives

• NetCrunch Server Dashboard allows quick access to the current NetCrunch load and health, shows resource utilization history for the last 7 days

• New MP - Cybernetics iSAN Series Storage (SNMP) alerts when the temperature of the CPU or chassis is high. Informs also about disk, power supply, and array issues

• Node Traffic view allows data to be presented in a cleaner way and searching through the talker's list

• Palo Alto Firewall Sensor monitors IPSec site-to-site VPN tunnels configured on the Palo Alto device

• Physical Segments map can be easily dragged and zoomed at the given point like a normal map

• Recent section in the Search field containing the last 5 clicked search results

• Revamped overview dashboard with support for dark mode

• Revamped top charts with support for dark mode

• Routing Map could be searched and navigated like other maps

• Routing map is zoomable and draggable like a regular map

• SNMP Views brings new engine supported by a monitoring probe. If the node has a writable SNMP profile, you can easily modify the device's SNMP data

• SSL-related Sensors allow additional root certificates not included by default in the Mozilla certificate package used by NetCrunch

• SSL-related Sensors allow adding custom certificates to a designated folder

• Settings tab includes all the settings previously placed in the top menu

• Status Dashboard brings new tooltips for a quick overview of particular nodes or alerts

• Tasks tab which is a small utility to track simple tasks with attachments

• Veeam Backup & Replication Sensor monitors the capacity of backup repositories informs user if the available space in any repository is low

• Windows Hardware Sensor (partial replacement for the old inventory module) tracks configuration changes and can notify user of a specific change

• Zoom Account Sensor reads actual configuration settings of Zoom account and monitors changes to the configuration of the Zoom account

• Zoom Operation Logs Sensor allows accessing the use of Zoom services on one's entire account every day of the month

• Zoom Plans Usage Sensor monitors usage of Zooms plans

• Zoom Status Sensor monitors the status of Zoom services

Fixes

• Performance views have been removed
• Inventory View tab - is replaced by Hardware Config node view
• Removed Routing Map appearance options
• NetCrunch can't no longer be installed on Windows Server 2012R2 and Windows 8.1
• Removed 44 outdated Monitoring Packs for deprecated Anti-virus software (including Norton 360, Kaspersky Endpoint Security 8, McAfee Total Protection 2013 etc.)
• major Service Desk Plus ticket cannot be created for some of the language versions

Version 11.0.12

(January 24, 2022)

Fixes

• critical 🚨 DB Sensors couldn't connect to Firebird databases using ODBC drivers [RK0035]
• major Overall stability improvements
• major Search not working in alerts/history tab
• major Unable to decode syslog message without RFC header [MD0011]
• major Atlas options where not saved on service shutdown
• major Unexpected timeout in Python parsers
• major Alert for last modified file in Folder sensor not working correctly in a case when many files (1k+) have long names [SP0012]
• major Range thresholds operator changing after saving alerting rule [RK0034]
• major Duplication of Flows sources for some devices (e.g. stacked switches) [RK0032]
• major Alerts for Windows Services not triggered after re-enabling monitoring [TG0011]
• minor NCDiag zip contained invalid paths
• minor Localization issues

Version 11.0.11

(November 22, 2021)

Fixes

• major Overall stability improvements
• major Issue with reading Windows event log file list when node is monitored by local user [SP0009]
• major Proper handling of path to nonexistent script in Remote SSH Script sensor
• major HTML element check alerts not working correctly in Web Page sensor
• major 'Follow redirects' option not working correctly in Web Page sensor
• major The option for saving alerting message to a file not working correctly in Run Windows Script alerting action [MD0015]
• major Mitigated occasional problem with ESXi monitors' failing requests with status 500 [MD0016]
• minor False positive alerts for SNMP Traps when OID received includes OID used in alerting rule

Version 11.0.10

(September 01, 2021)

Fixes

• major Overall stability improvements
• major Generating alerts for Windows Services with "Manual" startup type
• major Displaying performance data for database sensors
• major Script sensor support for special characters in user/password [MD00014]
• minor Incorrect message for DELL EMC alert on sensor status change
• minor Freshservice integration incorrect error handling
• minor SNMP Traps sent in short intervals (1-2s) were received in incorrect order when grouping was enabled [RK0028]

Version 11.0.9

(July 05, 2021)

Fixes

• critical 🚨 Atlas data deleted when uninstalling the program [TG0006]
• major Console losing connection when changing NetCrunch settings for an Atlas with many (70K+) alerting rules [RK0026]
• major Reading counters from NTP server by Time Difference sensor [RK0024]
• major Support for dynamic counters with multiple instances in Hyper-V/VM monitor
• major Linux monitor not working correctly with Linux distributions with no netstat
• major Web Console not working correctly with password protected keys generated with OpenSSL 1.1.1k [RK0025]
• major Support for the NetCrunch Server and Console located in different time zones
• major Deleting nodes could cause OS View to freeze
• major Reading the Windows Event Log list when using a local user [SP0009]
• major 'Set alert' button not working correctly for SNMP Traps in external messages window
• major 'Run SSH Script' action not using an updated script [RK0027]
• minor Reading counters from database when query includes whitespace characters [SP0010]
• minor Search box missing in node configuration wizard
• minor Saving multiple monitoring profiles in Credential Manager at once.
• minor Error handling when ESXi Monitor was added to a node with HTTPS
• minor Saving changes in alerting rules for Web Messages, in specific scenario
• minor Some interface names displayed incorrectly on the Node Status / Performance tab
• minor Missing nodes automatically created for the ESXi/Hyper-V guests in Remote Probe settings

Version 11.0.8

(May 25, 2021)

Fixes

• critical 🚨 TruVision Recorder sensor not working correctly
• critical 🚨 Web Page sensor could stop working after some time [RK0019]
• critical 🚨 Run SSH Script action not executing script [RK0023]
• critical 🚨 Windows Update and Windows Task Scheduler sensors when many, not working correctly [RK0020]
• major Connections not fully cleaned after Desktop Console close
• major Issue with email sending when SMTP server stops responding and remaining connection prevented failover
• major DisplayName parameter not passed properly to `Run Windows Program` action
• major Closing floating map window without leaving edit mode first lead to memory corruption of Desktop Console
• major Apache sensor support for redirections
• major After update, some of monitoring packs were missing in case of specific licenses [SP0008]
• major Folder sensor filtering by file mask not working correctly [RK0022]
• major Adding alerts/collectors to DELL EMC sensor
• major Issue with collecting counters when multiple sensor of the same type added to the same node [RK0017]
• major Synchronization issue in NetFlow server causing memory corruption
• minor Gray rectangles can stay on screen for some time in Web Console nodes view
• minor CSP rules improving Safari (iOS & Mac OS) connection to NetCrunch Web Server
• minor Unable to remove template from the node
• minor Sensors connecting over HTTP/S by using DNS Name not working correctly in specific circumstances [RK0018]
• minor Web Page sensor support for slowly loading pages [RK0021]
• minor Empty 'Uptime' column in SNMP tab

Version 11.0.7

(April 22, 2021)

Fixes

• critical 🚨 Remote probe re-connecting issues [RK0016]
• critical 🚨 Possible local system privilege escalation vulnerability [RK0013]
• critical 🚨 Folder sensor when checking large folder with millions of files [RK0015]
• critical 🚨 Data Parsers/Text Parsing Expressions issues
• major Alerts for SNMP variable value when no relevant MIB compiled [RK0011]
• major Missing first collected counter sample after adding sensors or OS monitors counter
• major Server performance could be degraded by needless checking code
• major Counters defined by collecting policy where missing when adding first sensor
• major Missing support for newer versions of UnityOS in DELL EMC sensor
• major Alerts History tab when Atlas monitoring schedule is changed [MD0012]
• major WMI Registry Counters sensor was wrongly reading objects from 32 bit registry
• major Alerting actions executed as root (su) [SP0006]
• major Processes system view not working correctly for Mac OS nodes
• major Missing support for new webhook format in MS Teams integration [SP0007]
• major Loading Windows service list was too long when creating alerting rule
• minor Incomplete 'Top 10 Nodes Availability' and 'Nodes Summary Map' reports
• minor Removing objects from Business Status Node
• minor SFTP file access type not working correctly for small files [RK0014]
• minor Passing common parameters to the alerting action script [MD0007]
• minor Syslog message decoding when facility = kernel
• minor Internal SMTP server now working correctly with Gmail

Version 11.0.6

(February 18, 2021)

Fixes

• major Incorrect values for Windows Performance counters when using WMI connection type [RK0009]
• major OS Monitors still collecting counters after disabling
• major Generic Agent not receiving data from cURL request [MD0006]
• major Updating IPSLA operation settings
• major IP Tools is working only in desktop console mode
• minor Incorrect notification about new version available
• minor Incorrect 'Closed at' value for the active alerts
• minor Layout issues/typos in the PL/DE/FR language versions
• minor ESXi Uptime counter [RK0010]
• minor Custom cookies not used in Web Page sensor [SP0004]

Version 11.0.5

(January 18, 2021)

Fixes

• major System Uptime sensor not working correctly when using WMI
• major Alert for 'value is missing' [RK0005]
• major False positive Kaspersky reporting AdRemCefHelper.exe as malware
• major Monitoring NetCrunch machine windows performance counters
• major Some reports were empty due to wrong paths
• major Radius sensor not working correctly after 255 requests [RK0007]
• major Translation issues in French and German language versions
• major GrafCrunch update when NetCrunch Server port was changed [TG0002]
• major Several problems related to monitoring templates
• major Allow sending email using TLS without authentication
• minor Possibility to resize Node column in Alerts History [MD0005]
• minor Missing icon for minor severity alert in notification panel
• minor Missing data for Windows Disk Performance counters after upgrade [TG0001]
• minor Premature connection closing in generic agent REST handler
• minor Missing scrollbar in Action Log [RK0006]
• minor [Web Console] Sorting by node column in node table was not working
• minor Missing custom application definitions in Flows, after importing the Atlas
• minor [RK0006] Missing scrollbar in action log (Event Details window)
• minor Missing hint for interfaces in expression editor [RK0008]
• minor Sensor tiles on dashboard missing Sensor Identifier
• minor Missing grid views in web console
• minor Wrong Interfaces tile state in multiselection

Version 11.0.4

(December 09, 2020)

Fixes

• major Problems with managing user access rights
• major Problem with sending reports to the admin user (MD0003)
• major Missing features for Legacy Licenses which were available in NC10.9 (MD0004)
• major Problem with Windows Monitor after upgrade from 10.9.3
• major Filtering by atlas view was not working in the node selection window
• major Unable to update existing NetCrunch Server instance
• major Problem with ESXi monitoring when credentials contain special characters (MD0002)
• minor Logging into NetCrunch console with a password that includes comma (SP0001)
• minor NetCrunch not accepting underscore character in DNS Names (RK0003)
• minor Alert for 'Windows Service not running' (RK0002)
• minor Values form 'Data Center' custom field don't appear in the list in the filtering expression (RK0001)
• minor Logging into NetCrunch console using DNS Name (MD0001)
• minor Alerting action using parameter name instead of its value (SP0003)
• minor Missing SNMP Trap parameter in Event Details and e-mail notification (SP0002)
• minor Problem with IP tools stopping after a few minutes
• minor Integration with ServiceDesk Plus server using self-signed SSL certificate
• minor The wrong browser used to sign in to the licensing portal with Google
• minor Redundant options in the node context menu appeared after the upgrade
• minor Nodes tab shows blank on Safari browser

Version 11.0.3

(November 03, 2020)

Fixes

• major Overall stability fixes
• major Issues with upgrading localized editions data

Version 11.0.2

(October 30, 2020)

New Features & Improvements

• Event Log Analytics Views Provides a comprehensive view on typical time ranges (24hr, 7 days, and 30 days) providing various summary views.

• IP Tools for Desktop and Web 12 IP Tools that can be run locally (desktop) or remotely (from NC server or any Remote Probe)

• Improved Camera Sensor Camera sensor supports now several new alerts such as ` Alert if the camera image could have been tampered`, ` Alert if the camera image differs from the reference image` and alert `On motion detection`

• Improved DICOM C-ECHO Sensor supports `Calling EA title` and `Called EA title` configuration.

• Improved Event Log History View New history view offers broad view on alert history (event log) and allows ad hoc analysis providing quick filtering and grouping.

• Improved Notifications NetCrunch now integrates with Windows 10 notification system offering a much better experience. Notifications are also present in the web console window now.

• Improved Remote Probe Remote Probe is now capable of monitoring: ESXi, vCenter, Windows, Linux, Mac OS, BSD, Solaris, SNMP Traps, Syslog Messages, Web Messages, Generic Agent Requests, IPSLA, 70+ Sensors, 70+ Networks Services, and over 150 Monitoring Packs

• Improved Windows Monitoring Windows can be monitored by RPC (remote registry - recommended) or by WMI

• Monitoring Pack - Basic Windows Authorization Monitoring Generating an alert in case of multiple failed login events happening over a short time, when logon attempt was made with explicit credentials or with special privileges assigned.

• Monitoring Pack - Basic Windows GPO Monitoring Tracking changes in Group/Domain/Authorization Policies, generating an alert when such an event occurs.

• Monitoring Pack - Cisco Meraki Cloud Controller (SNMP) Shows a collection of statistics from interfaces. Detects and informs about many important events like rogue DHCP server, client IP conflicts, cable errors, and others

• Monitoring Pack - HW group - Damocles (SNMP) Shows values gathered from Damocles sensors. It can display information from metrics related to water, gas, electricity, and others.

• Monitoring Pack - HW group - PWR (SNMP) Designed to monitor external M-Bus meters on HWG-PWR devices

• Monitoring Pack - HW group - STE (SNMP) Collects values of temperature and humidity from external sensors

• Monitoring Pack - HW group - STE2 (SNMP) Similar to the 'HW group - STE (SNMP)'. This Monitoring Pack contains a report that allows to display values from temperature and humidity sensors

• Monitoring Pack - HW group - WLD (SNMP) Reports about water leak detections

• Monitoring Pack - NVIDIA Quadro GPU Dedicated for NVIDIA Quadro graphic cards. Alerts about high GPU, Memory, and Bus usage. Shows metrics also from Core Clock, Fan Speed, Temperature, and Power Consumption.

• Monitoring Pack - ZyXel USG Flex (SNMP) Alerts when Memory, Flash, or CPU usage is high. Gathers information from VPN.

• Notes View See aggregated notes from all nodes of selected Atlas view.

• Reporting Enhancements New Report Viewer and enhanced reporting capabilities for performance reports

• Support for timezones Support for NetCrunch server, probes, and console located in different time zones.

• Unified Trend Viewer which provides same user experience for desktop and web console

• Update Apache Web Server Monitor supports monitoring of latest Apache servers

• Web Console Update Includes notification, trend viewer, better grid views, external events and many more...

• vCenter Monitoring New sensor allows monitoring ESX hosts through vCenter.

Fixes

• major Issue with no data for Memory counters on the Nodes with some BSD versions
• major Issue with Linux Monitor not receiving data from the Nodes with SSSD authentication
• major Issue with some alerts not being closed properly
• major Issue with remote connections not being cleared properly
• major Issue with License file being removed when uninstalling NetCrunch
• major Issue with possibility to add a Node with incorrect Monitoring Time by API
• minor Issue with action 'Trigger Webhook' when destination URL uses TLS 1.3
• minor Layout issue with more than 1k simultaneous Monitoring Issues
• minor Layout issue with adding alerts/collectors for IP SLA Single Operation in specific scenario
• minor Issue with IP SLA tags not being displayed in Sensor Test
• minor Issue with some folders/files not being removed after uninstallation
• minor Issue with missing icons for Windows Server 2012 R2 and older
• minor Issue with templates displayed on the Monitor View
• minor Issue with improperly displayed search bar in System Views for Hyper-V Nodes
• minor Issue with Event Preview incorrectly displayed in specific case
• minor Issue with incorrectly displayed Services Status in Event Details